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Privacy Policy of LLC "AR-TECH"

1. General Provisions

This Privacy Policy outlines the procedures for obtaining, storing, processing, and using the personal data of users of the website ar-tech.com.ua (hereinafter referred to as the Site). We respect the confidential information of any individual who visits our Site.

2. What data do we collect

We can collect the following information:

  • Contact details: Name, company name, phone number, email address (via price request or feedback forms).
  • Technical data: IP address, browser type, cookie data for traffic analysis and the proper functioning of Odoo modules.
  • Interaction history: Information about your equipment requests and correspondence stored in our CRM system.

3. Purpose of data processing

Your data is used exclusively for:

  • Providing responses to your inquiries regarding the supply of goods, products, and services.
  • Preparation of commercial proposals and framework contracts.
  • Sending service messages or technical documentation.
  • Improvement of our Website's performance and service quality.

4. Data retention period

We retain personal data for the period necessary to achieve the purposes outlined in this Policy, or for the period defined by the current legislation of Ukraine (in particular, for accounting and tax purposes).

5. Transfer of data to third parties

We do not sell or transfer your data to third parties for marketing purposes. Transfer is only possible:

  • With your consent.
  • For the execution of the order (for example, to logistics companies for the delivery of equipment).
  • At the request of the legislation of Ukraine.

6. Information Protection

We use the HTTPS protocol to encrypt data between your browser and the server. Your data is stored on secure servers managed by the Odoo system with restricted access only for authorised personnel.

7. User Rights

You have the right:

  • To know what data we store.
  • To demand the correction or deletion of your personal data.
  • Withdraw consent for data processing by sending a request to our email.

8. Contacts

For privacy inquiries, please contact: